Next-in-line system
...so you don't have to watch which line goes faster...
...so there won't be an empty front desk...
...to avoid inconveniences...

The Next-in-line system was first applied at major American Banks. Since then, this system has been accepted at places with multi-front desks. Other than banks, flight companies, restaurants, hotels and retailer chains are guiding their customers with Next-in-line avoiding inconveniences. As the drawing shows, the purpose of Next-in-line is that there are more front desks but the customers are standing in one line. Every time a front desk gets free the next customer in line can go up to the desk.



The Tensabarrier system makes it possible to shorten the line -when there aren't so many people- without switching the posts, therefore avoiding the customer to go trough a long line.

2 Secrets of Successful Traffic Flow

• Use the Disney philosophy- wind your customers around in a narrow width so there is no breaking in line – but always have them in sight of the serving area.
• At the point of sale, narrow the line so only one customer at a time can pass through.